At Celsus Book Review, we strive to provide exceptional services and customer satisfaction. We understand that there may be circumstances where you may need to request a refund. This refund policy outlines the terms and conditions for refund requests related to our book review services.
- Eligibility for Refunds:
- Full Refunds: You may be eligible for a full refund if your book review has not been initiated or completed.
- Partial Refunds: If your book review process has already started, a partial refund may be considered on a case-by-case basis.
- Refund Requests:
- To request a refund, please contact our customer support team within 10 days from the date of your purchase.
- Provide your order details, including the book title and any relevant information regarding your request.
- Refund Assessment:
- Each refund request is assessed individually.
- Refunds may be granted based on factors such as the quality of service, adherence to our review guidelines, and any specific issues related to your book review.
- Non-Refundable Circumstances:
- Book review services that have already been completed and delivered to the customer are generally non-refundable.
- Refunds will not be issued for any dissatisfaction with the content of the review, as our reviews are based on the reviewer’s independent evaluation.
- Refund Processing:
- Once your refund request is received, we will review it promptly.
- Refunds, if approved, will be processed within 3 days of the approval notification.
- The refund will be issued using the original payment method used during the purchase.
- Dispute Resolution:
- In case of any concerns or disputes regarding the refund decision, please contact our customer support team for further assistance. We are committed to finding a satisfactory resolution.
If you have any questions or require further clarification regarding our refund policy for book reviews, please contact our customer support team. We are here to assist you and provide any necessary guidance throughout the refund process.
